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CANCELLATION POLICY
We understand unexpected situations may arise. This policy explains the conditions for cancellation.
1. Client-Initiated Cancellation
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Cancellation 30 days prior — 70–80% refund of advance.
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Cancellation 15-30 days prior — 50–70% refund of advance.
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Cancellation 15-7 days prior — No refund.
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Cancellation within 7 days — No refund.
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Same-day cancellations — no refund + additional charges for material already procured.
2. Company-Initiated Cancellation
If Selebrations cancels due to unavoidable circumstances:
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Full refund will be issued
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Client may reschedule at no extra cost
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3. Postponement / Rescheduling
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If requested 30 days before the event:
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Date can be shifted (subject to availability)
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Advance will be adjusted to new date
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Price difference (if any) must be paid by the client
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